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Quality Assurance

 

 

 

Resources on principles of good practice and quality standards for distance education and e-learning.

 

 

  • Accreditation and Assuring Quality in Distance Learning

    Describes the scope and impact of distance learning on higher education, identifies the challenges that distance learning poses for accreditation, and describes the response of the accrediting community to assure quality in distance learning, Council for Higher Education Accreditation (CHEA).

     

  • Benchmarking Quality in Online Degree Programs: Status and Prospects 

    Journal article reviewing existing guidelines for assessing the quality of online degree programs and proposes a quality framework of criteria and benchmarks for institutional, program, and course levels; Online Journal of Distance Learning Administration.

     

  • Best Practices in Electronically Offered Degree and Certificate Programs 

    These principles produced by the Regional Accrediting Commissions define issues of quality and access in designing and evaluating distance education programs.

     

  • E-Learning at the Crossroads: What Price Quality? 

    Journal article dicussing several challenges facing the rapid growth of distance education, including the role of part-time instructors, program quality, faculty incentives and disincentives, and willingness for institutional innovation; Educause Quarterly.

     

  • Elements of Quality Online Education Practice and Direction

    Fourth volume in the annual Sloan-C series of case studies on quality education online, Sloan Consortium.

     

  • Essential Principles of High-Quality Online Teaching: Guidelines for Evaluating K-12 Online Teachers

    Provides a checklist of criteria for Checklist for Selecting, Preparing and Evaluating Online Teachers for K-12 Students; Southern Regional Education Board (SREB).

     

  • Establishing a Quality Review for Online Courses

    Journal article that presents a quality model and describes a formal review process for evaluating online courses in key quality areas; Educause Quarterly.

     

  • Identification of Key Issues in the Development of Sustainable e-Learning and Virtual Campus Initiatives

    Journal article describing important factors underlying best practices in the implementation and sustainability of virtual campuses, as part of a two-year European Commission study.

     

  • Implementing the Seven Principles: Technology as Lever 

    Classic paper describing how the seven principles of good practice created by Arthur Chickering and Zelda Gamson can be applied to technology-based education.

     

  • iNACOL National Standards of Quality for Online Courses

    Presents a set of quality criteria for online course content, instructional design, technology, student assessment, and course management; International Association for K-12 Online Learning (iNACOL).

     

  • iNACOL National Standards for Quality Online Teaching

    Presents a set of quality criteria to guide and evaluate online teaching in K-12 schools; International Association for K-12 Online Learning (iNACOL).

     

  • iNACOL National Standards for Quality Online Programs

    Provides states, districts, and online programs with a set of quality guidelines for online program leadership, instruction, content, support services, and evaluation; International Association for K-12 Online Learning (iNACOL).

     

  • Maintaining the Delicate Balance: Distance Learning, Higher Education Accreditation, and the Politics of Self-Regulation

    The American Council on Education (ACE) report discusses the challenges of attending to quality in an increasingly internationalized higher education marketplace.

  • A Model for Quality Online Education in Library and Information Science.
    A set of principles and metrics that include quality standards in administrative and technical support, faculty teaching, learning effectiveness, and student satisfaction; Web-Based Information Science Education (WISE) Consortium.

     

  • Quality Assurance for Whom? Providers and Consumers in Today's Distributed Learning Environment
    A report focusing on issues of quality assurance from the perspectives of institutions, agencies and consumers (students and employers); Pew Learning and Technology Program.

     

  • Quality on the Line: Benchmarks for Success in Internet-Based Distance Education 
    A report released in March 2000 by the Institute for Higher Education Policy (IHEP) and commissioned by Blackboard Inc. and the National Education Association. Six institutions participated in a delphi study to generate a final list of 24 quality benchmarks.

     

  • Quality Matters (QM) Program
    Presents a rubric and review materials to evaluate the quality of online courses in relation to 40 elements distributed across eight standards.

     

  • Quality Scorecard for the Administration of Online Education Programs
    Contains 70 quality indicators for evaluating instructional design, administrative support, faculty support, technology support, teaching-learning, and other aspects of online education programs; adapted from the Quality on the Line Benchmarks; Sloan Consortium.

     

  • Quality Standards in eLearning: A Matrix of Analysis
    A journal article that summarizes current published quality standards in the US, organizes them into a nine-cell matrix, and discusses emerging issues; 2002. Also see Quality Improvement, Quality Assurance, and Benchmarking: Comparing Two Frameworks for Managing Quality Processes in Open and Distance Learning.

     

  • Review of Paradigms for Evaluating the Quality of Online Education Programs
    A journal article comparing 13 recommendations and paradigms found in the literature for identifying and evaluating the quality of online education programs in higher education. Online Journal of Distance Learning Administration.

     

  • Seven Principles of Good Practice 
    Describes the process, task force, and background documents of the Ohio Learning Network to establish principles of good practice for quality in distance learning.

     

  • Sloan Consortium Five Pillars of Quality Online Education
    Explains its quality framework for guiding quality and sharing effective practices, and suggests directions for research and development; Sloan Consortium (Sloan-C).

     

  • 10 Principles of Effective Online Teaching: Best Practices in Distance Education.
    These principles, developed at Penn State’s World Campus, outline core behaviors of the successful online instructor and help to define allocation of time; Faculty Focus Special Report, Magna Publications.

     

  • Towards a Culture of Quality: Perspectives on Distance Education 
    Presents 12 case studies from around the world detailing quality practices, challenges, and achievements; and draws conclusions about quality assurance in open and distance learning; Commonwealth of Learning (COL).

     

  • What Constitutes Quality in Web-Based Training?
    Provides a checklist of 22 value statements that can be used to measure quality as well as a scorecard of weighted indices for evaluating the quality of online training products.
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